TERMS AND CONDITIONS

Please read this terms and conditions carefully before you buying. Acceptance of the terms and conditions is given when you make a purchase from my shop.

 

I try to make sure that all information on the website is accurate and correct at all times. I will try to resolve all information errors on the website as soon as reasonably possible. If you believe that such an error has affected your purchase, please let me know. However, because I take these steps I will not be liable to you for any errors on the website.

 

You should bear in mind that buying goods over the internet provides a different shopping experience to buying in-store:

  • The colours which are shown on the website will depend on many factors – including your computer display settings.
  • All sizes and measurements are approximate.
  • Any delivery estimates given are approximate delivery dates.

 

You are responsible for ensuring that your e-mail and paypal address are correct.

 

BUYING AND PAYMENT

I only accept paypal or debit/credit card payments.

Solution Graphics

 

To buy in my shop please follow these simple steps:

  1. Choose the item you would like to buy and add it to the shopping bag.
  2. Check out and pay you purchases. Please provide correct address details and email at this step. You will get a confirmation email after that.
  3. Once payment is cleared, which takes up to 2 business days, you will get another email confirming your payment.
  4. I will dispatch the item within 3 business days after payment is cleared. Once item is dispatched, you will get shipping confirmation to your email address with tracking details of your shipment when available.

 

SHIPPING

I will send only to your paypal address if you pay with paypal, or to the address you provide at checkout if you pay by debit or credit card. You will not be able to amend your address after checkout.

 

All items will be sent with Royal Mail. There are two options available: regular parcel without tracking number and Signed For with tracking. You will be able to choose at checkout.

 

REFUNDS AND EXCHANGES

At Sasha Kulakova shop I want you to be delighted every time you shop with me. Though, I know, sometimes you may want to return or exchange an item. Sasha Kulakova shop reserves the rights to refuse an exchange or refund if the goods are returned in non original condition.

  • Contact sashakulakova@gmail.com within 48 hours of receiving item stating your original order number and the item you wish to return.
  • The item needs to be returned to me within 7 days of receipt of your goods.
  • Shipping fees for returns are your responsibility.
  • Items must be returned in their original condition, with all labels and merchandise.
  • All refunds will be credited to your PayPal account within 3 working days of Sasha Kulakova shop receiving the item.

 

DISCLAIMER

We will not be liable for any loss, damage, expense, costs, delays or other liability whatsoever (including without limitation any financial losses such as loss of profit) which you may incur as a result of any event beyond our reasonable control (including without limitation any failure of transmission, communication, computer or other facilities or your inability to access the Website for any reason or any failure, error or delay in the sending or receiving of any notice or communication or instruction through the post or any electronic medium).

 

My store uses paypal as a gateway for debit and credit card payments and thus this website does not have access to the card details of the buyer.

 

All items in my shop are NOT suitable for kids under 4 years old as they contain small parts which can be swallowed or inhaled. For kids 4 years old and over adult supervision is recommended.

 

COPYRIGHT NOTICE

All designs are the copyright of Sasha Kulakova. You may not copy the content of this site in ANY form (including electronically) for commercial purposes.
You may copy and download images from this site for personal, non commercial use.
Sasha Kulakova ™ and the logo are the property of Alexandra Kulakova.

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